Answers to the questions we are asked most about booking, prices, vehicles, weddings, proms and airport transfers.
For weddings and proms we recommend 3 to 6 months ahead, and 6 to 12 months for summer Saturdays. Airport and corporate journeys can often be booked at short notice.
Use the quote form on any page, call us free on 0800 774 7866 or message us on WhatsApp. We reply with a fixed price, usually within the hour.
Yes. A deposit secures your date and vehicle, and the balance is due before the day of travel.
Cancellation terms depend on the booking type and how close to the date you cancel. Our full terms are sent with every quote.
Yes, subject to availability. Tell us as early as possible and we will update your booking.
Your price depends on the vehicle, day and season, how long you need it, the distance and any extras.
The vehicle, a professional chauffeur, fuel and VAT. Any extras are listed on your quote.
No. You receive a fixed, all-inclusive price in writing before you book.
Waiting time agreed in your booking is included. Extra time on the day is charged at an agreed rate.
Rolls-Royce cars carry up to 4, our stretch limousines up to 8, and our largest Hummer limos and party bus up to 16.
Yes. Each vehicle has its own page with photos and details. Tell us your choice when you request a quote.
Yes. Every booking includes a professional, uniformed chauffeur.
Yes. We regularly coordinate several vehicles for weddings and large groups.
Yes. Ribbons and bows are added in the colour of your choice.
Yes, and they will be ready for photographs before driving you to the reception.
Around 3 hours, tailored to the timings of your day.
No. All prom and under-18 bookings are strictly alcohol-free.
Yes. We give one nominated parent the chauffeur's details and keep them updated.
Yes. Add a return time to your quote.
We track arriving flights and adjust the pick-up time automatically.
In arrivals with a name board, unless you arrange somewhere else.
Saloons take 2–3 suitcases. The party bus takes up to 12.
Yes. Our chauffeurs are licensed and DBS-checked.
Yes. Vehicles carrying up to 8 passengers are licensed for private hire, vehicles carrying 9 or more are licensed as public service vehicles, and all are insured for hire and reward.
Yes, if passengers behave in a way that is unsafe or damages the vehicle.
